User Management FAQs

What are the differences between user types in Conductor?

There are three different user types in Conductor: Admin, Standard, and Read-Only.

Admin users may:

Standard users may:

  • Perform any task an Admin user can, except:
    • Administrating users.
    • Accessing the Subscriptions page.

Note

If Admin Approval in AI Search configuration is enabled, Standard users may not start tracking new topics and prompts. Instead, they submit requests to start tracking topics and prompts.

 

Read-Only users may:

Do everything else not covered above, including:

  • Create and edit drafts in Writing Assistant.
  • Review data in reports and Workspaces.
  • Build and organize Workspaces.
 
 

How many users can I add to Conductor?

There is no limit to the number of users you can add to your account. Consider adding users from any team that could find value in Conductor's reports and content and optimization resources. 

 
 

Can I resend a user's initial log in email?

Yes. Refer to the Resend a User's Initial Setup Email section in the User Setup article to learn how.

 
 

How can I know which of my users have 2FA or SSO enabled?

You can review the Secured column in the Users table to review which of your users have two-factor authentication or single sign-on enabled.

You can filter and sort the table by this column, and can export it as well.