Getting Help with the Conductor Platform
Whether you're new to Conductor or just need a helping hand, there are a number of ways to get help in and out of the platform. Read below about how you can learn more, get support, and get the most from Conductor.
In-platform Quick-Start Tasks and help links
You can find Quick-Start Tasks to help you onboard faster, learn key workflows, and receive platform guidance when you need it. You can learn how to build reports, optimize pages, research competitors, and more.
- New users to Conductor will see these Quick-Start Tasks enabled automatically and viewable in the Actions Panel.
- Existing users for whom Quick-Start Tasks are not currently appearing in the Actions Panel can enable them in the help menu (Help (?) > Get Started):
Need more help while you're working in the platform?
Just hover over the information ( i ) icon icon next to header titles to find videos and links to context-specific help articles from our Knowledge Base.
24/7 support on the Knowledge Base
This site—the Conductor Knowledge Base—provides reference material about every feature, frequently asked questions, and best practices for using the platform to meet your business objectives.
- Review our Quick-Start Guide to get yourself started in setting up Conductor.
- Dig into the core courses on our Platform Course Library to get acquainted with using Conductor to get your job done.
- Check out the Where can I find _____________ in Conductor? article for a cheat sheet as you make your way around.
- Refer to the What do these terms mean in Conductor? article for a glossary of Conductor-specific terms.
- Search our FAQs for troubleshooting content and answers to your questions.
Better yet: do it all right from the platform with our platform search feature!
24/5 chat and email support
If you can't find what you need from our Knowledge Base, or would like to create a support request, you an do that by:
- Chatting with us using the chat widget in the bottom-right corner of the platform.
- Opening a support request from this page on the Knowledge Base.
- Emailing support@conductor.com.
Want to learn more or find help?
Review other knowledge content that can help you get the most from the Conductor platform:
- Conductor's Academy. SEO best practices, reference material, and more for becoming the SEO expert for your organization.
- Conductor's Blog. Stay informed about SEO, content marketing news, and digital marketing stories.
- Conductor's 30|30 Webinars. 30 minute webinars about the last 30 in Search, Social, and Content with SEO expert Pat Reinhart.